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Boohoo to probe price differences for same clothing

Boohoo to probe price differences for same clothing

Jen and Lucy

Online retailer Boohoo is investigating why the same items of clothing were sold for higher prices across a number of its fashion labels.

The BBC discovered that Dorothy Perkins and Coast, which are both owned by Boohoo, sold exactly the same coat but it cost £34 more at Coast.

There are price disparities across a range of Boohoo brands, which also include Oasis and Warehouse.

Boohoo said the “miscommunication was not intentional”.

“All Boohoo group brands work independently, and so this miscommunication was not intentional as teams are not privy to what’s being bought and sold across the other group brands,” said a spokeswoman for Boohoo.

“Our internal investigation continues and we will be re-pricing all the crossover stock to be aligned.”

Coast and Dorothy Perkins coats

The BBC first discovered the price disparity when reporter Jennifer Meierhans bought a coat from Coast. A friend happened to buy the exact same coat from Dorothy Perkins.

The Dorothy Perkins branding appeared to have been cut from the care label in the coat sold by Coast which was £34 more expensive.

The labels

Boohoo said the coat was first sold by Coast and has now been re-priced at £17 on both brands’ websites.

The online retailer operates a number of different brands after buying up businesses when their owners fell into administration.

Boohoo bought Coast’s online business in 2019 along with sister brand Karen Millen. While in February, it acquired Dorothy Perkins, together with Wallis and Burton, from failed retail group Arcadia for £25.2m

Boohoo said: “Stock of the item in question was purchased and live on site by Coast prior to The Boohoo Group’s acquisition of the Dorothy Perkins brand.”

Coat for sale on Oasis website

Oasis

There are a number of instances where the same item of clothing is priced differently across Boohoo’s brands.

The long luxe padded coat in the colour mushroom was originally sold for £89 in Oasis and £65 in Dorothy Perkins.

The long luxe padded coat in khaki was in the sale for £30 in Warehouse and £66.75 in Coast until the BBC brought the matter to Boohoo’s attention.

They are now both priced at £18.

Coat for sale on Dorothy Perkins website

Dorothy Perkins

Published at Thu, 01 Apr 2021 22:58:57 +0000

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